Privacy Policy

This Privacy Policy explains how Primeflowerart ("we", "our", or "us") handles personal information for learners and customers in Australia. We aim to present clear information about what we collect, why we collect it, and how we protect it. This Policy applies to our website, online course platforms, communications, and in-person activities such as workshops and studio intensives.

Information we collect. We may collect details you provide directly, including name, contact information, enrolment choices, delivery addresses for materials, assessment submissions, and messages you send to our team. We also collect technical information such as device type, browser settings, approximate location derived from IP, usage logs, and analytics that help us improve course structure and site performance. Payment-related data is handled by trusted payment partners, while we store only the minimum details needed for invoicing and reconciliation.

How we use information. We use personal information to deliver courses, manage enrolments, provide learner support, process payments, send important service updates, and personalise content such as recommended modules. Analytics help us understand which lessons are most helpful and where learners seek additional guidance. With your permission, we may send newsletters about schedules, workshops, and learning resources. You can opt out of marketing communications using the links included in our emails.

Sharing and disclosure. We may share information with carefully selected service providers that support our operations, including hosting, analytics, payment processing, email delivery, and assessment platforms. These providers are required to handle information securely and use it only for the contracted purpose. We may disclose information when required by law, to respond to lawful requests, or to protect our rights, safety, learners, or the public. We do not sell personal information.

Data storage and international transfers. Our systems may use reputable cloud services located in Australia and other jurisdictions. Where information is transferred or stored outside Australia, we take reasonable steps to ensure appropriate safeguards consistent with applicable privacy laws and industry practice.

Security. We apply layered security measures, including access controls, encryption in transit where appropriate, secure development practices, and regular reviews of systems and processes. While *** method can be entirely free of risk, we work to reduce exposure and address issues promptly.

Retention. We retain personal information for as long as it is needed to provide services, meet legal obligations, resolve disputes, or enforce agreements. When information is *** longer required, we take steps to delete or de-identify it in a reasonable timeframe.

Your choices and rights. You may request access to the personal information we hold about you, ask for corrections, or express preferences about communications. To exercise these options, contact us using the details below. We may need to verify your identity before acting on a request.

Cookies and similar technologies. Cookies help remember preferences, maintain sessions, and understand how our website is used. You can manage preferences in your browser. Our cookie banner on the site allows you to accept or decline cookies used for analytics beyond essentials. Some features may function differently depending on your settings.

Children. Our courses and services are designed for teens and adults who can follow safety practices when working with tools and materials. Where an enrolment involves a minor, we expect involvement of a responsible adult and will provide guidance about workshop suitability and supervision.

Third-party links. Our site may include references to internal pages such as Legal or learning modules. When you follow links to external services for payments or video hosting, their policies will apply. We recommend reviewing their privacy statements to understand how they handle information.

Updates to this Policy. We may update this Policy to reflect changes in law, services, or technology. When we make material changes, we will update the effective date below and provide a notice on the site or by email where appropriate.

Contact us. If you have questions about this Policy or how we handle personal information, please reach us at Primeflowerart@outlook.com or by phone at + (61) 42 871-93-05. Postal address: 47 Collins Street, Melbourne VIC 3000, Australia.

Effective date: 23 October 2026